Senior IT Support Engineer

Senior IT Support Engineer – Rivonia, Johannesburg.

As a Technical Consultant, you are a trusted advisor and technical authority within the team. You take ownership of complex technical challenges, lead strategic projects, and work closely with clients to ensure technology supports their business goals.

You mentor others, solve problems with confidence, and drive continuous improvement. In everything you do, you demonstrate our values of Consistency, Innovation, and a Never Give Up attitude through the solutions you deliver, the projects you lead, and the relationships you build.

Key Responsibilities:

• Advanced Technical Support
  • Resolve high-level escalations from Tier 1 and Tier 2 engineers.
  • Perform deep-dive diagnostics and root cause analysis for recurring or critical issues.
  • Provide expert-level support across infrastructure, networking, cloud, and security platforms.
• Client Consulting & S...