Senior IT Service Governance Lead (ITIL/ISO)

Black Pearl is seeking an experienced Service Governance Specialist (UAE National) in Abu Dhabi. The role involves establishing and maturing the IT Service Governance Framework to ensure resilient and compliant service delivery.

The candidate must hold a Bachelor’s degree in IT or related field, ITIL certification, and possess at least 8 years of experience in IT Service Management. Key responsibilities include designing the governance framework and governing the IT Service Catalog.