Senior IT Manager - Telecoms

This role has full accountability for:

• Enterprise applications
• IT infrastructure and cloud platforms
• Data governance
• Cybersecurity
• IT service delivery

The role is strictly focused on corporate and enterprise systems, operating independently from network and core Telco infrastructure domains.

Core systems landscape

The role will have direct ownership of the following platforms:

• ServiceNow (ITSM, workflow automation, service management)
• Google Workspace (collaboration, email, identity)
• Microsoft Azure (infrastructure, compute, identity, security)
• Sage 300 (finance, procurement, reporting)

Key responsibilities

IT strategy and governance

• Define and execute a 3–5 year enterprise IT strategy
• Align IT roadmap with corporate and commercial objectives
• Establish governance frameworks aligned to ISO, ITIL, and best practi...