Senior Executive - Residential Customer Relations (National Talent) - Dubai Holding Real Estate

About Dubai Holding Real Estate: Dubai Holding’s real estate business has developed strategic destinations and communities that offer unique and attractive lifestyle opportunities to meet the evolving needs of Dubai’s residents and visitors alike. As a master developer, we invest in sustainable infrastructure, accessibility, community amenities and family-focused facilities including community centers, mosques, schools, supermarkets and landscaping. Our integrated real estate offering also includes a robust land sales portfolio, project management for large-scale projects, as well as top-notch facilities management services.

About the job

• Serve as the primary point of contact for customer enquiries and service-related requests.
• Manage and resolve escalated customer concerns in a professional, empathetic, and timely manner.
• Deliver a high standard of customer service across phone, email, and face-to-face interactions.
• C...