Senior Engineer for ServiceNow Discovery at RBC
RBC • toronto, on • Posted July 09, 2026
About the Role
Enhance IT services at RBC as a Senior Engineer specializing in ServiceNow Discovery and Service Mapping. Your expertise will be crucial in automating asset identification and optimizing CMDB accuracy.
In this critical role, you will design, configure, and implement ServiceNow's Discovery solutions to ensure seamless mapping of service dependencies. You will utilize your extensive experience troubleshooting discovery issues and ensuring compliance with IT governance standards. Your contributions will lead to improved IT service management and operational efficiency.
Key Responsibilities:
• Design and optimize ServiceNow Discovery and Service Mapping configurations
• Troubleshoot and resolve data inconsistencies efficiently
• Automate asset tracking and service mapping procedures
• Maintain data quality and compliance within the CMDB
• Collaborate on IT governance and best practices
Requirements:
• Minimum of 3 years' experience with ServiceNow Discovery modul...
In this critical role, you will design, configure, and implement ServiceNow's Discovery solutions to ensure seamless mapping of service dependencies. You will utilize your extensive experience troubleshooting discovery issues and ensuring compliance with IT governance standards. Your contributions will lead to improved IT service management and operational efficiency.
Key Responsibilities:
• Design and optimize ServiceNow Discovery and Service Mapping configurations
• Troubleshoot and resolve data inconsistencies efficiently
• Automate asset tracking and service mapping procedures
• Maintain data quality and compliance within the CMDB
• Collaborate on IT governance and best practices
Requirements:
• Minimum of 3 years' experience with ServiceNow Discovery modul...