Senior E‑commerce Support Specialist — Hybrid

MicroSourcing in Quezon City is looking for a Group Customer Support Agent (Tier 1) to manage customer interactions across various platforms. This role involves responding to inquiries regarding orders and returns and maintaining a knowledge base for the AI agent.

The ideal candidate has 2–4 years of e-commerce experience, excellent written communication skills tailored to an Australian audience, and is adept at handling multiple workflows effectively. Enjoy hybrid work arrangements with competitive rewards.