Senior Designer, CORENET X (BCA)

Work on complex end‑to‑end user journeys as part of the CORENET X digital transformation programme for Singapore’s Built Environment. Collaborate with product managers, engineers, and domain experts to shape product direction and improve user outcomes.

• Lead end‑to‑end user discovery, research and service design initiatives across complex problem spaces.
• Translate research insights into clear opportunities, user journeys, service blueprints and product strategies.
• Partner with product managers, engineers and business stakeholders to shape product direction and prioritise customer outcomes.
• Facilitate workshops and align cross‑functional teams around shared understanding and decision‑making.
• Simplify complex systems, policies and operational processes into intuitive customer experiences.
• Coach and mentor designers, providing guidance on design quality, research ...