Senior CX Strategy Lead — Data-Driven Journeys

Talabat is seeking a Senior Specialist - CX Strategy in Dubai to transform customer journeys through data-driven insights. The role focuses on enhancing customer experience by identifying friction points, designing scalable solutions, and delivering measurable business impact.

The ideal candidate will have 5+ years in strategy or customer experience roles, strong analytical skills, and a high ownership mindset. Join us to shape CX strategies that impact millions of users.