Senior Customer Technical Enablement and Debug Engineer
Intel • Santa Clara, CA • Posted June 10, 2026
About the Role
**Job Details:**
**Job Description:**
**The Role and Impact**
Join Intel’s IPU engineering team and play a critical role as the frontline technical interface with strategic customers.
In this position, you will lead system-level debug and issue resolution for Intel’s networking IPU deployments and work directly with customers to diagnose and resolve complex HW/FW/SW issues in real-world environments. This is a highly visible role combining deep technical expertise with customer engagement, where your work directly impacts product success, deployment quality, and customer satisfaction.
**Key Responsibilities**
**Customer-Facing Debug & Support**
+ Act as theprimary technical point of contact for customer-reported issues
+ Lead real-time triage, debug, and resolution of complex system issues in customer environments
+ Communicate findings, status, and mitigation plans clearly to customers and stakeholders
**Sys...
**Job Description:**
**The Role and Impact**
Join Intel’s IPU engineering team and play a critical role as the frontline technical interface with strategic customers.
In this position, you will lead system-level debug and issue resolution for Intel’s networking IPU deployments and work directly with customers to diagnose and resolve complex HW/FW/SW issues in real-world environments. This is a highly visible role combining deep technical expertise with customer engagement, where your work directly impacts product success, deployment quality, and customer satisfaction.
**Key Responsibilities**
**Customer-Facing Debug & Support**
+ Act as theprimary technical point of contact for customer-reported issues
+ Lead real-time triage, debug, and resolution of complex system issues in customer environments
+ Communicate findings, status, and mitigation plans clearly to customers and stakeholders
**Sys...