Senior Customer Success Leader – FinCrime Platform

A tech firm specializing in AI solutions is seeking a Customer Success Manager in Kuala Lumpur. This role involves managing post-sales lifecycle for enterprise clients, driving adoption and retention. The ideal candidate has 10+ years in client-facing roles, strong financial crime compliance knowledge, and a track record in customer engagement. The position includes regional travel and the opportunity to influence commercial outcomes while ensuring client success in a dynamic environment.
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