senior/ customer service officer

Overview

Who you'll be working for

Leading shopping mall

What requirements you'll need to be eligible

DSE or above

Have had prior work experience gained in customer service, hospitality, membership, retail brand or property management industry

Proactive, Independent and able to work under pressure

Good command of English and Chinese (Cantonese and Mandarin)

What you'll be doing on the job

Provide premium customer services and handle customers' enquiries & complaints

Support daily operations such as promotions, exhibition, events, etc

Assist with other ad-hoc duties as assigned