Senior Customer Service Leader — Aviation & Travel Ops

dnata • changi, east region • Posted June 25, 2026

About the Role

dnata in Singapore is seeking a Head of Customer Service to lead the Customer Services Department. You will drive service excellence and inspire a high-performance culture, ensuring customer satisfaction across operations at Changi Airport.

The ideal candidate has a minimum of 10 years of relevant industry experience and at least 5 years in a management role. This position requires flexibility to work varied hours and strong leadership skills to foster team collaboration.

Join us for a competitive remuneration package with opportunities for growth.

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