Senior Customer Service Adviser

Equals One • Norwich, England • Posted July 02, 2026

About the Role

Senior Customer Service Adviser

Salary: Dependent on experience

Location: Rackheath, Norwich, office based

Flexible- full-time or part-time considered

What is on offer


  • Permanent role with full time or part time options
  • Flexible working arrangements depending on experience
  • Excellent rates of pay depending on experience
  • 28 days annual leave including bank holidays on a pro rata basis
  • Company pension scheme

About us

A busy and growing building services provider specialising in insurance repairs and property restoration is seeking a claims/Customer Service Adviser to support its expanding operations.  The company manages domestic insurance claims across Norfolk and Suffolk and takes pride in delivering smooth, well organised experience for customer at what can be a stressful time.

We pride ourselves on creating a supportive and friend...