Senior CRM MarTech Associate/ CRM MarTech Manager

Confidential • Dubai, Dubai • Posted June 13, 2026

About the Role

We are seeking a highly skilled and innovative Senior CRM MarTech Associate/ CRM MarTech Manager to join our Global CRM team. Reporting directly to the MarTech Director, the successful candidate will play a critical role in executing our segmentation and personalisation strategies.


Responsibilities:


  • Lead the MarTech function for predictions, owning the roadmap for tools such as CDP, engagement platform, analytics, experimentation, and data pipelines.




  • Configure and manage CDP connections data warehouse, analytics, ad platforms, engagement tools), ensuring high data quality and reliability.




  • Analyse customer behaviour and transaction data to identify key segments, triggers, and opportunities for personalisation and upsell.




  • Create retention dashboards and opportunities discovery with LLMs and MCP extensions that elevate the analytics capabilities of the team.


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