Senior CRM Marketing Manager

Stopgap • London, England • Posted July 10, 2026

About the Role

THE ROLE



We're looking for someone to lead this charity's Salesforce Marketing Cloud platform and help shape how they engage with supporters through CRM. In more detail you'll:-
  • act as the organisation's Salesforce Marketing Cloud specialist, taking a hands-on role in campaign builds, journey management, segmentation, testing and platform optimisation
  • work closely with various other internal teams - fundraising, communications, digital etc - to understand campaign objectives and translate them into effective CRM activity
  • own and develop the CRM roadmap, identify opportunities to improve supporter journeys, automation, personalisation and campaign performance
  • build strong relationships with stakeholders across the organisation, providing CRM expertise
  • line manage and develop a CRM Executive
  • ABOUT YOU

    We're looking to shortlist people with the following profile:-
  • recent, hands on expe...