Senior Client Experience Strategist – Luxury (MEIAT)

Richemont seeks a Senior Client Experience Manager to define and execute a regional client engagement strategy, aligning global guidelines with local market needs. You will champion data-informed decisions, develop KPIs, and ensure top-tier service across luxury retail networks.

You will collaborate with Retail Excellence, UAE leadership, and marketing to drive personalization, optimize ROIs, and mentor teams to foster a client-first culture across channels and experiences.