Senior Clerk

Our Call Centre Department is looking for Customer Orientated and self-reliant individuals to join their Call Centre team.

You will be working for  a well-established company with strong values. In exchange for your services, you will receive a competitive compensation package. You will be joining an organisation that values employee development and rewards excellent performance.

YOUR RESPONSIBILITIES WILL INCLUDE THE FOLLOWING:

• Receive and handle telephone policy enquiries in Call Centre department and action
  accordingly.


• Address all outstanding requirements on new applications in New Business.


• Providing enquiry numbers on claims to branches.


• Follow-up on outstanding requirements in terms of unpaid claims


• Refer leads to the Direct Marketing Department.


• Provide feedback on outstanding accounts and refunds in debtors.


• Follow-up on non-payments of premiums, d...