Senior Claims Examiner, P&C

CHUBB • Malaysia, Malaysia • Posted June 05, 2026

About the Role

  • Processing new marine claims in accordance with Claims Best Practice/SOP, and Letter of Authority.
    a) Issue acknowledgement to insured/intermediaries/marketers.
    b) Appoint marine surveyors/adjusters as needed.
    c) Ensure prompt and accurate claim registration within 5 working days.
    d) Ensure claims file creation in Workview.
    e) Reserves created in PolisyAsia & Meridian.
    f) File all correspondence and documents.
    g) Follow up for initial reports from marine surveyor/adjuster/expert.
    h) Manage CABFAC/CABCO recoveries for outward placements.
    i) Ensure timely issuance of PLAs, RLAs, and SLAs to all following insurers and treaty reinsurers

  • Monitoring the progress of claims

    a) Follow up with marine surveyors/adjusters/experts for claim status and reserve updates.
    b) Follow up for Preliminary/Status/Final Reports.
    c) Remind insured/intermediaries/marketers for outstanding documents/information.
    d) Diary/pend outstanding files ...