Senior Business/Process Analyst

Our client is a prestigious firm in Abu Dhabi that is continuing to build and enhance its operational governance, business processes, and project management capabilities. As the organisation grows, they are investing in creating scalable, efficient, and well-documented operating models across their Corporate Services functions.

This is a hands‑on contractor position supporting the PMP (Project Management & Process) team. The successful candidate will help document and improve operational processes, clarify decision‑making responsibilities, establish governance frameworks, and support business improvement initiatives across Corporate Services.

Responsibilities

• Document end‑to‑end business processes, workflows, controls, approvals, and hand‑offs.
• Map decision rights, responsibilities, and governance structures including RACI frameworks and approval matrices.
• Define operational metrics, KPIs, and SLAs to improve visibility and perf...