Senior Business Development Sales Manager

PT. DHL Global Forwarding Indonesia • Tangerang, Banten • Posted June 10, 2026

About the Role


Job Duties

  • Lead and align Key Account strategy with country priorities, ensuring achievement of CSI/MNC/SBC targets and overall budget.
  • Plan, manage, and develop a portfolio of strategic customer accounts to drive business growth.
  • Collaborate with global/regional stakeholders to implement strategic initiatives and support key customer development.
  • Coach and support Key Account teams through account planning, customer engagement, and capability building.
  • Facilitate sales excellence by driving relevant training, best practices, and expert community participation.
  • Organize and contribute to internal and external events to strengthen industry presence and customer relationships.
  • Ensure compliance with customer contract processes, SOP/COP requirements, and company standards.
  • Drive performance management, including coaching, monthly reviews, and improvement plans.
  • Pr...