Senior Business Analyst - Service Now (12 months contract)

The Citco Group • manila, metro manila • Posted June 05, 2026

About the Role

Senior Business Analyst (Service Now)

Clark Pampanga

Mid Shift – Hybrid

About the Role

As part of the Service Delivery department, the Senior Business Analyst will work with dedicated professionals to ensure the Service Now application is built and configured according to the required technical specifications and business needs. The Senior Business Analyst will be a key liaison with stakeholders including Development and Support teams to gather, analyze, and document requirements of Service Now for various stakeholders. The Senior Business Analyst will work closely with leadership to manage deliverable timelines. Experience in financial industry, including understanding of investment portfolio accounting and investor relations processing is a plus.

About You

The successful candidate will:

  • have strong oral and written communication skills, especially with other team members including managers, peers and business s...