Senior Business Analyst

JOB PURPOSE

Payit the UAEs leading digital wallet powered by FAB is looking for a passionate driven digital native to play a key role translating business needs into actionable plans contributing to the success and growth of the digital wallet platform.

You would be typically involved in responsibilities related to analyzing business processes, identifying areas for improvement and providing strategic insights to enhance the overall functionality and performance of the payit wallet.

ACCOUNTABILITIES

Generic Accountability

• Initiating new improvements/features for the application and ensuring all concerned teams and departments are updated.
• You prioritize and rank the impact of incoming customer issues to help better our escalation processes.
• You conduct customer research, testing and product discovery to understand the needs behind your customers asks.
• You mediate between internal stakeholders specifically De...