Senior AVP: Major Incident & Problem Management

Alliance Bank Malaysia Berhad in Kuala Lumpur is looking for a professional in IT incident management. The role involves monitoring IT issues, conducting root cause analysis, and ensuring compliance with regulatory requirements set forth by Bank Negara Malaysia. Responsibilities include preparing management reports on incidents and facilitating review meetings. The ideal candidate should be proactive in following up on unresolved issues and managing vendor relations when necessary.
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