Senior Associate Revenue Cycle Case and Escalation Management Posting

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

Role summary
This role is focused on managing complex revenue cycle cases and escalations with accuracy, urgency, and clear communication. Based in Chennai, India this position supports timely issue resolution across revenue cycle workflows and client-facing escalations. The role requires strong problem-solving, collaboration, and follow-through to help resolve sensitive issues effectively. This person will report to the Senior Manager, Revenue Cycle Case & Escalation Management.

Team summary
The Revenue Cycle Case and Escalation Management team plays a critical role in addressing our most complex and sensitive client issues. As the final escalation point, the team researches, coordinates, and resolves challenges that require careful analysis, sound judgment, and consistent follow-through. Team members partner closely wit...