Senior Associate, Incident Oversight - 12 month FTC

This a fixed term contract/ secondment for an initial period of 12 months.

This role of Incident Management Senior Associate is part of the Incident Management function within the first line Regulatory Framework, Governance & Risk Team at FTSE Russell. This role is responsible for assisting to manage, record and report on business issues, including incidents and client complaints, across our activities within the regulated business FTSE International Limited. The role reports into the Head of Incident Management and Operational Resilience.

The FTSE Russell business has seen significant expansion in its rich data sets and in its product offerings, especially within the sustainable investment market. These trends are expected to accelerate and present substantial global revenue opportunities. Achievement of medium / long term growth targets will depend on clear strategic alignment across 3 key deliverables; our data / information products and services, our client en...