Senior Associate – Debt Recovery at I&M Bank

Confidential • Kenya, Kenya • Posted June 26, 2026

About the Role

Job Description

I&M Bank is a wholly owned subsidiary of I&M Holdings Limited, a publicly quoted company at the Nairobi Securities Exchange (NSE). The bank possesses a rich heritage in banking.


Senior Associate – Debt Recovery

Purpose


The Debt Recovery Senior Associate maintains a good relationship with the customers and tries to resolve any issues or disputes. The role holder will also be responsible for updating the records of the accounts and following the legal procedures for debt recovery.


Primary Responsibilities

  • Monitor, collect and manage problem account portfolio within all customer segments and return the accounts to performing status, reduce slippage into NPL and/or recover entire outstanding accounts as well as fulfil any other duty assigned by the Senior Manager – Debt Recovery all towards contributing to improving the Bank’s credit risk profile and asset quality.

  • D...