Senior Account Management - Top Tier EX (North America)

Freshworks • Bengaluru, Karnataka • Posted June 26, 2026

About the Role

Job Description

We are looking for an experienced and strategic Enterprise Account/Portfolio Manager who

has a knack in building deep customer relationships and driving incremental business in

existing Freshworks customers by delivering value. They should have a consultative sales

approach, a successful track record retaining, growing and on-boarding clients with

polished presentation skills. This person must demonstrate all the behaviors associated

with a high performance sales and customer success culture, specifically managing a

pipeline of business opportunities and delivering results against a quota. This individual

will provide the best consultative experience possible for our customers.



Responsibilities:

• You’ll become the resident expert on the Freshworks EX product (Freshservice) and will expand our

cloud-based software usage in existing customers

• Drive expansio...