(Sengkang/ Pasir Ris/ Outram) 1 Year Contract Patient Service Associate (Min N Level - No need [...]

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• Weekday: 6:30am to 7:00pm (Only need to work 8 hours a day on weekday – Need to follow the roster planned by supervisor)
• Every Sat: 6:30am to 1:30pm (Only need to work 4 hours on Sat - Need to follow the roster planned by supervisor)
• 44 hours per work week

As a Patient Service Associate, you will be responsible for performing tasks related to patient care and administrative duties:

• Greet and register patients
• Coordinate specialists'' consultation referrals
• Handle payments and respond to patient enquiries in a courteous and professional manner
• Manage patient concerns, ensuring timely resolution and escalation when necessary
• Communicate effectively with patients to provide a high level of customer servi...