Security & Wellbeing Services Manager

ISS • West Midlands, England • Posted July 09, 2026

About the Role

Job Description

This is not a traditional security guarding role. The position sits within a Safe and Wellbeing service, supporting clinical environments where patients may present with complex needs, including mental health challenges, distress, or behaviour that may become volatile and present risk to themselves, staff, or others.

The role is central to maintaining a safe, calm, and well-managed environment that enables clinical teams to deliver patient care effectively while ensuring the safety and wellbeing of all staff, patients, and visitors.

Key Responsibilities

  • Lead the day-to-day operations of the Security & Wellbeing service within a healthcare environment
  • Support staff working in environments involving distress, behavioural escalation, and mental health-related incidents
  • Ensure safe, structured, and effective responses to incidents involving risk to staff, patients, or visitors
  • Work closely wi...