Security Support Specialist
Corewell Health • Grand Rapids, MI • Posted June 10, 2026
About the Role
Job Summary
With a direct focus on offering exceptional hospitality, provides dynamic customer service working in a dual security services officer/patient services representative role serving as a facility welcome space ambassador. Supports the organization's modernized patient registration strategy by promoting increased self-serve, patient registration electronic check-in device utilization while providing routine and on-demand security services
Essential Functions
+ Performs best in class customer service, while maintain highly visible waiting room coordination to deter violations of hospital policies and criminal acts
+ Acts as agent to support and encourage self-service model of patient registration
+ Documents information on incident reports and other required documents in a thorough, factual and timely manner
+ Assists team members, visitors, and patients with directions, lost and found items, vehicle assistance, escorts, and other...
With a direct focus on offering exceptional hospitality, provides dynamic customer service working in a dual security services officer/patient services representative role serving as a facility welcome space ambassador. Supports the organization's modernized patient registration strategy by promoting increased self-serve, patient registration electronic check-in device utilization while providing routine and on-demand security services
Essential Functions
+ Performs best in class customer service, while maintain highly visible waiting room coordination to deter violations of hospital policies and criminal acts
+ Acts as agent to support and encourage self-service model of patient registration
+ Documents information on incident reports and other required documents in a thorough, factual and timely manner
+ Assists team members, visitors, and patients with directions, lost and found items, vehicle assistance, escorts, and other...