Second/Third Line Engineer

Your new company
You'll be joining a well-established organisation with over 30 years of success, recognised for delivering high-quality IT services across a diverse client business offers a modern, luxury office environment alongside a strong culture of professionalism, structure, and continuous improvement. This is a fantastic opportunity to join a team that values quality, process, and technical excellence.
Your new roleAs a 3rd Line Systems Engineer, you will act as a key escalation point, supporting and maintaining a wide range of customer environments.
This is a varied role where you will:

• Provide 3rd line support across infrastructure and systems
• Work on tickets, escalations, and project delivery
• Carry out client site visits when required
• Manage and support core technologies and platforms
• Maintain clear, accurate documentation and processes
• Follow structured internal procedures and servic...