SD WAN Engineer (L1)

NTT Limited • johannesburg, city of johannesburg metropolitan municipality • Posted June 23, 2026

About the Role

 Job Overview   The SDWAN Engineer works with clients to proactively identify and resolve incidents, ensuring zero missed SLA conditions.  
 Key Responsibilities   Provide proactive service to clients by identifying and resolving incidents.  
 Ensure zero missed SLA conditions and manage tickets of low to high complexity.  
 Support SDWAN solutions such as Fortinet and Forti‑SDWAN on a central FortiManager.  
 Configure Fortinet value‑added services: IPsec tunnel, FSso, web filter rules, and Forti‑Analyzer reports.  
 Consult with clients and conduct joint troubleshooting sessions.  
 Conduct product reviews, operational improvements, and quality assurance.  
 Required Skills & Knowledge   Basic knowledge of Cisco networking technologies: BGP, EIGRP, OSPF, HSRP.  
 Experience with Fortinet firewall configuration and support.  
 Understanding of TCP/IP, routing protocols...
        