Role and Responsibilities
The Scheduling Coordinator will greet patients, answer phones, schedule appointments, collect patient financial responsibility and prepare patient charts.
Provides concierge level customer service while interacting with patients, referring offices, and team members over the phone, in person, or via electronic communication.Greets patients and visitors immediately upon arrival with a friendly demeanor.Answers the phone promptly with a smile.Schedules appointments to optimize patient satisfaction, provider time and most effective use of exam and treatment rooms.Prepares a daily schedule for each provider.Prepares patient charts.Manages patient flow to reduce patient wait time.Assists patients as necessary.Maintains reception area in a neat and orderly condition.Maintains professional relationship with referring offices.Maintains confidentiality of all infor...