SBC & Real-Time Communications Specialist

Avance Consulting • Sweden, Sweden • Posted June 23, 2026

About the Role

Key Responsibilities

  • Serve as Audiocodes SBC Subject Matter Expert (SME), providing deep technical knowledge and hands-on expertise.

  • Design, develop, and maintain telephony solutions based on Audiocodes SBC platforms.

  • Integrate Audiocodes SBC with Genesys Cloud, Azure Communication Services (ACS), and other real-time communication platforms.

  • Develop and enhance WebRTC click‑to‑call solutions utilizing Audiocodes SBC.

  • Manage and coordinate with external vendors, including regular meetings to track progress, resolve issues, and plan upcoming activities.

  • Prepare and submit change requests for network and firewall teams, including technical requirements and impact analysis.

  • Troubleshoot, diagnose, and resolve telephony and SBC-related issues