SAP Service Delivery Manager
Career Soft Solutions Pvt. Ltd. • Mumbai, Maharashtra • Posted June 24, 2026
About the Role
Skillset: SAP Service Delivery Manager
Experience: 15 - 22 Years
Job Location: Chennai / Bangalore
Job Description:
Role Summary
SAP SDM responsible for end‑to‑end delivery and governance of SAP services (AMS / Projects / Enhancements) across customer accounts. The role acts as the primary interface between client stakeholders and delivery teams, ensuring SLA adherence, service quality, operational stability, and continuous improvement.
Key Skills & Competencies
Functional & Technical
- Strong SAP expertise (S/4HANA / ECC)
- Understanding of:
- SAP modules (SD/MM/FICO/PP etc.)
- SAP integrations (PI/PO, APIs, BTP)
- Knowledge of AMS and support models
Service Management
- ITIL processes (Incident, Problem, Change, Release)
- SLA/KPI governance and reporting
- Experience in ServiceNow or similar tools
Leadership & Soft Skills
- Stakeholder management & CXO engage...
Experience: 15 - 22 Years
Job Location: Chennai / Bangalore
Job Description:
Role Summary
SAP SDM responsible for end‑to‑end delivery and governance of SAP services (AMS / Projects / Enhancements) across customer accounts. The role acts as the primary interface between client stakeholders and delivery teams, ensuring SLA adherence, service quality, operational stability, and continuous improvement.
Key Skills & Competencies
Functional & Technical
- Strong SAP expertise (S/4HANA / ECC)
- Understanding of:
- SAP modules (SD/MM/FICO/PP etc.)
- SAP integrations (PI/PO, APIs, BTP)
- Knowledge of AMS and support models
Service Management
- ITIL processes (Incident, Problem, Change, Release)
- SLA/KPI governance and reporting
- Experience in ServiceNow or similar tools
Leadership & Soft Skills
- Stakeholder management & CXO engage...