SAP Production Support Manager at RBC
RBC • toronto, on • Posted June 19, 2026
About the Role
Join RBC as a SAP Production Support Manager, taking charge of HR IT systems management. This full-time position focuses on supporting critical SAP modules and enhancing operational performance.
As a key member of the Global Functions Technology team, you will handle production support activities for SAP HR and Finance. Responsibilities include ensuring system compliance, troubleshooting various financial processes, and collaborating with development teams. You will also lead efforts in disaster recovery and streamline automation opportunities across the support lifecycle.
Key Responsibilities: • Manage SAP HR & Finance module support and configurations • Ensure operational excellence during month-end and year-end tasks • Monitor SLAs and escalate critical incidents accordingly • Lead cross-functional disaster recovery and remediation efforts • Identify automation opportunities for support lifecycle efficiency
Requirements: • Graduate degree with SAP Landscap...
As a key member of the Global Functions Technology team, you will handle production support activities for SAP HR and Finance. Responsibilities include ensuring system compliance, troubleshooting various financial processes, and collaborating with development teams. You will also lead efforts in disaster recovery and streamline automation opportunities across the support lifecycle.
Key Responsibilities: • Manage SAP HR & Finance module support and configurations • Ensure operational excellence during month-end and year-end tasks • Monitor SLAs and escalate critical incidents accordingly • Lead cross-functional disaster recovery and remediation efforts • Identify automation opportunities for support lifecycle efficiency
Requirements: • Graduate degree with SAP Landscap...