SAP C/4HANA - Service Cloud- Consultant
Tata Consultancy Services • Bengaluru, Karnataka • Posted June 19, 2026
About the Role
TCS VIRTUAL DRIVE FOR THE BELOW SKILL
SKILL : SAP C/4HANA - Service Cloud- Consultant
LOCATION : BENGALURU
EXP : 8-10 YRS
JD
The
SAP Service Cloud Consultant
is responsible for implementing, configuring, and supporting
SAP C/4HANA Service Cloud solutions . The role focuses on delivering customer service processes, integrating SAP systems, and enhancing customer experience in digital transformation programs.
Key Responsibilities
Implement and configure
SAP Service Cloud (C/4HANA)
solutions
Gather and analyze
business requirements
related to customer service processes
Design and optimize
service workflows , ticketing, and case management
Configure:
Service request and ticket management
SLA management
Knowledge base and customer interactions
Integrate SAP Service Cloud with:
SAP S/4HANA
SAP CRM / ECC
Third-party systems
Work on
SKILL : SAP C/4HANA - Service Cloud- Consultant
LOCATION : BENGALURU
EXP : 8-10 YRS
JD
The
SAP Service Cloud Consultant
is responsible for implementing, configuring, and supporting
SAP C/4HANA Service Cloud solutions . The role focuses on delivering customer service processes, integrating SAP systems, and enhancing customer experience in digital transformation programs.
Key Responsibilities
Implement and configure
SAP Service Cloud (C/4HANA)
solutions
Gather and analyze
business requirements
related to customer service processes
Design and optimize
service workflows , ticketing, and case management
Configure:
Service request and ticket management
SLA management
Knowledge base and customer interactions
Integrate SAP Service Cloud with:
SAP S/4HANA
SAP CRM / ECC
Third-party systems
Work on