Salesforce Consultant Agentforce (m/f/x)

London

Consulting

fluent:cx

Role

Your new workday:

As a Salesforce Consultant with a focus on Agentforce, you will work at the intersection of service operations and digital transformation. You’ll support a range of clients across industries, guiding them through the entire project lifecycle, from discovery and design to implementation and ongoing optimisation.

Tasks

How you help us make digital transformation tangible:

• Lead or support the implementation of Agentforce solutions tailored to client-specific service processes
• Analyse business and technical requirements to design agent-centric workflows and screen flows
• Configure and optimise Salesforce components including Service Cloud, and Agentforce Accelerators
• Facilitate workshops, discovery sessions, and solution design meetings with clients
• Collaborate with cross-functional teams to deliver high-quality implementations
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