Sales Surveillance Officer

Prudential plc • Kuala Lumpur, Federal Territory of Kuala Lumpur • Posted June 13, 2026

About the Role

Prudential’s purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people’s career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.

Job Description:

Balanced Scorecard (BSC) Framework

  • Administration the MAS Balanced Scorecard (BSC) framework.
  • Assist to set the sales advisory standards and collaborate with internal & external stakeholders to support and raise the standards of sales advisory in the Company.
  • Conducting checks required under the BSC framework, including documentation review of sales documents, client surveys and BSC validation of misconduct and mystery shopping cases.
  • Meet the requirements of ...