Sales Operator (Road Freight)

Tall Grass Recruitment • Tamworth, Staffordshire • Posted July 13, 2026

About the Role

Sales Operator (Road Freight Company)

Hours: Monday to Friday, 9:00am – 5:00pm (Office Based)

Purpose of the Role

To act as the dedicated point of contact for a portfolio of existing clients, managing the end-to-end shipment lifecycle from initial booking through to final invoicing. The role involves delivering excellent customer service, maintaining proactive communication, and protecting commercial margins through effective cost management.

Key Responsibilities

* Act as the main point of contact for an assigned portfolio of customers, building and maintaining strong relationships.

* Keep customers updated with all relevant operational information and requests.

* Coordinate with internal teams and external transport providers to ensure collections and deliveries are completed on schedule.

* Monitor operational costs to ensure supplier charges align with customer agreements and maintain profitability throughout the shipmen...