Sales Operations Analyst - BPO Services (REMOTE)

Great Wolf Lodge • Chicago, Illinois • Posted June 07, 2026

About the Role

Job Summary: The Sales Operations Analyst for BPO Services analyzes sales performance, prepares reports, and recommends sales strategy improvements. Responsibilities include data collection, optimizing sales processes, and collaborating with Learning and Development to deliver training programs. The role supports data-driven decisions and partners with BPO leaders to meet sales targets through effective coaching and development strategies. 

Responsibilities:

1) Data Collection, Analysis, and Reporting

  • Align sales strategy with the Revenue Management process.
  • Gather and analyze sales data from various sources to identify trends, patterns, and opportunities.
  • Monitor sales metrics and key performance indicators (KPIs) to evaluate sales performance.
  • Prepare comprehensive reports and dashboards to communicate sales performance and insights to the sales team and senior management.
  • Develop and maintain regular sales forecasts...