Hatch Asia • Malaysia, Malaysia • Posted June 11, 2026
About the Role
The Challenges
Grow inhouse and field service revenue, using all available service resources (STC, direct, field service and 3rd parties where applicable)
Support distribution network in the region to grow indirect service sales as well as provide technical support where required.
Ensure the retention and support of existing business with a focus on growth in terms of margin, contract term &/or coverage
Support New Product Sales in support of major bids where service profile is key to wining of the business and to maintain the reputation of the of VTS Service Business
Develop market intelligence to better understanding of customer needs and trends.
Report on Competitor OEM and 3rd Party Service Activity
Provide timely reports on Service Sales performance and maintain an updated customer contacts and machine population.
To effectively manage the account receivables & overdue to p...