Sales Associate

Customer Service & Sales

• Greet customers warmly and assist them in identifying their needs and preferences.
• Deliver excellent customer service by providing product information offering alternatives and cross-selling or upselling products.
• Maintain in-depth knowledge of the stores product range ongoing promotions and brand initiatives.
• Handle customer inquiries and complaints professionally escalating when necessary.
• Achieve and exceed individual and store-level sales targets (KPIs) on a daily weekly and monthly basis.

Store Operations

• Ensure merchandise is displayed and replenished in accordance with visual merchandising standards.
• Maintain cleanliness organization and overall appearance of the store and fitting rooms.
• Follow stock management processes including receiving price tagging and storing of products.
• Assist in periodic stock takes inventory audits and re...