Sales and Retention Consultant

We are currently seeking a high calibre professional to join our team as a Sales and Retention Consultant.

In this role you will:

• Engage new and existing customers via non face-to-face channels on their loan and credit card needs
• Identify and recommend the best loan and cards arrangement base on customer needs
• Supported by digital journeys, to assist customer to complete the application and onboarding process
• Deliver consistent and best-in-class customer service
• Meet HSBC compliance and control standards

To be successful you will need:

• A communicator – able to communicate and express well to deliver the best experience for the customer
• Motivated and resilient! You thrive in a fast –paced and disciplined environment and you are able to achieve your goals consistently
• Empathetic and Energetic! You take the time to listen and truly understand your client’s need...