SaaS CX & Technical Support Specialist

Fresha is seeking a B2B Software Support Specialist to manage support tickets and enhance partner satisfaction. The role involves collaborating with various teams and resolving issues promptly while ensuring high service standards are met.

Candidates should demonstrate strong problem-solving abilities and a technical mindset to support partners effectively, all while contributing to the company's inclusive culture. This position is ideal for individuals who thrive in fast-paced environments and are passionate about delivering exceptional service.