Employment Type:

Shift:

Description:

As a Front Office Supervisor at MercyOne, you will lead and support front desk and clerical staff to ensure efficient daily operations and exceptional patient service. You’ll collaborate with clinic leadership to enforce protocols, manage scheduling, and support compliance with organizational policies. This role includes staff training, performance evaluations, and assisting with hiring decisions. Your leadership helps create a positive, patient-centered environment that promotes smooth clinic workflows.

ESSENTIAL FUNCTIONS:

• Assists in directing, motivating, and evaluating clinic personnel; may help set staff priorities and take part in performance evaluations and disciplinary actions.

• Collaborates with clinic management and medical staff to enforce clinic-specific protocols, procedures, and objectives....