Rooms Controller

Shangri-La • Hong Kong, Hong Kong • Posted June 25, 2026

About the Role

About Us


Find Your Shangri-La in Shangri-La.


Headquartered in Hong Kong SAR, Shangri-La Group has grown from a single hotel business to a diverse and integrated global portfolio comprising quality real estate and investment properties, wellness and lifestyle facilities.


Today, the Group owns, operates and manages 100+ hotels under our family of five brands: Shangri-La Hotels & Resorts, Shangri-La Signatures, Kerry Hotels, JEN by Shangri-La, and Traders.


Luxury 5-Star Hotel in Hong Kong | Island Shangri-La

About the Role


As a Rooms Controller, you will be managing the key aspects of guest room operations to ensure a smooth and personalized experience aligned with Shangri-Las service standards.

Key Responsibilities

  • Coordinate guest arrivals and departures, including room assignments, check-ins, check-outs, and group bookings.

  • Manage reservations and room status, handl...