Room Service Order Taker (Saudi National)
AccorHotel • Riyadh, Riyadh Province • Posted June 18, 2026
About the Role
Position Purpose
Driven by Mövenpick’s philosophy of doing ordinary things in an extraordinary way, the In-Room Dining Attendant delivers a premium, seamless, and personalized dining experience directly to our guests' rooms and residences. This role acts as a primary touchpoint for upscale service, ensuring impeccable food safety, timing, and genuine Swiss-Saudi hospitality.
Key Responsibilities & Duties
1. Guest Service & Order Management
Answer In-Room Dining phone calls promptly and professionally, using approved Mövenpick telephone etiquette.
Demonstrate extensive knowledge of the food menu, beverage lists, daily specials, and ingredients to provide upsells and tailored recommendations.
Accurately record guest orders, dietary restrictions, and special requests in the POS system (e.g., Symphony/Sunsystems).
Coord...