RETENTION AGENTS

The Talent Hunter • Mexico City, CDMX • Posted June 12, 2026

About the Role

JOB OPPORTUNITY – RETENTION AGENTS (LATAM MARKETS)

Our client is expanding their international team in Mexico and is currently seeking experienced and motivated professionals to join their Retention Department.

Location:

Mexico

Open Positions:

  • Retention Agent – Spanish (LATAM Market)
  • Retention Agent – Portuguese Market

Requirements:

  • Minimum 1 year of experience in a Retention role within the FX industry.
  • Previous experience in a similar position is a must.
  • Native or fluent Spanish (for LATAM desk) or Portuguese (for Portuguese desk).
  • Strong communication and negotiation skills.
  • Proven ability to build long-term relationships with clients.
  • Target-driven mindset with a passion for delivering results.