Retail Supervisor (Household)

(Job ID: )

• Maintain strong product and store knowledge to consistently promote merchandise and services at high service standards.
• Build, update, and manage customer and VIP databases, tracking preferences and shopping history.
• Handle customer feedback and complaints professionally, escalating insights and recommendations to management.
• Oversee daily store operations including cashiering, stock control, housekeeping, visual merchandising, and sales administration.
• Support online store operations and participate in digital marketing initiatives.
• Receive and verify merchandise for quantity, quality, sizing, and pricing accuracy.
• Provide feedback on merchandise quality, pricing consistency, saleability, and delivery reliability.
• Execute visual merchandising according to assigned themes and concepts, recommending improvements to displays, fixtures, and promotional materials.